In June or very late May my daughter purchased a Sealy Mattress set for me to use when we arrived in Texas at her new residence. At the time of purchase she was assured by the salesman at Sleepys in Delaware that the mattress set could be exchanged or credited with a certain policy they had about COMFORT. Comfortable it wasn't at all. It's like a block of concrete. Still here at this new residence no one has responded from my tweets or hers about this situation.
My daughter knew I needed a firm mattress, but didn't have any idea about what she bought as far as how rock-hard it is. Arriving here in Texas we were told that the SLEEPYS here is in no way connected to any others so they would not honor the purchase, exchnage etc.
Sealys this is a mattress made by your company. It feels as if it's stuffed with straw. Please make this right. I return to my home soon and will keep up the struggle to make this right, either by writing to newspapers, word of mouth, or and social media. Are you not aware what companies are telling people about exchnages, lying! It's as if she just threw hard earned money away. Please, once again, make this right.
My e mail is Nancymellow@aol.com
My daughter knew I needed a firm mattress, but didn't have any idea about what she bought as far as how rock-hard it is. Arriving here in Texas we were told that the SLEEPYS here is in no way connected to any others so they would not honor the purchase, exchnage etc.
Sealys this is a mattress made by your company. It feels as if it's stuffed with straw. Please make this right. I return to my home soon and will keep up the struggle to make this right, either by writing to newspapers, word of mouth, or and social media. Are you not aware what companies are telling people about exchnages, lying! It's as if she just threw hard earned money away. Please, once again, make this right.
My e mail is Nancymellow@aol.com
